Legal notice
Seller: TCG Slab Japan
Phone Number: We do not provide telephone support. If you require our phone number, we will promptly provide it via email upon request.
Email Address: tcg.slab.jp@gmail.com
Sales Price:
All prices are listed on each product page and include tax.
Fees Other Than Product Price:
-
Shipping fees (domestic and international; vary by region and weight)
-
Customs duties and import taxes for international shipments are the responsibility of the customer.
Payment Methods and Timing:
The following payment methods are accepted:
-
Credit Cards (Visa, MasterCard, American Express, etc.)
-
Shopify Payments / Apple Pay / Google Pay / Paypal
※ Payment will be completed at the time of order confirmation.
Delivery Time:
Orders will be shipped within 5 business days (excluding weekends and national holidays) after order confirmation.
Delivery Method:
Orders will be shipped via a trackable delivery method (international).
Shipping Carriers: Japan Post (USPS-EMS, etc.)
Representative: Hinako Kabuki
Business Address: 2F, Ultimate Meieki 1st 3-4-10 Meieki, Nakamura-ku, Nagoya-shi, Aichi 450-0002 Japan
Return, Defective Items, and Cancellations:
Due to the nature of our products, we generally do not accept returns, exchanges, or cancellations based on customer preference.
However, we will accommodate the following cases:
-
The product was damaged during shipping
-
The product delivered is different from the one ordered
In such cases, please contact us within 7 days of receiving the product.
Return Period:
Returns are accepted only for defective or incorrectly delivered items if we are contacted within 7 days of delivery.